Home IT Support On-Premises IT Support Platinum 24-7
If you prefer to locate your servers on your own premises then we can manage those servers for you as well as all user workstations and laptops, and your entire network through a combination of on site support and administration plus remote monitoring, support, and administration. This is the traditional model of I.T. support services. We have perfected our On-Premises Support solutions over many years.
Does your organisation provide mission critical, round the clock, systems that absolutely must be running reliably at all times? Through our active monitoring and alerting systems we can ensure that your mission critical systems are always available to your staff and/or customers. We can also help you to build in levels of redundancy that ensure minimum to zero interruptions in the event of a failure of one component.
You can have complete piece of mind knowing that AceNet Solutions has taken full responsibility and accountability for the day to day running and the lifecycle management of your information technology systems.
Let AceNet provide the professional, qualified systems engineers, when you need them, for a manageable monthly fee. No need to pay for overtime, holidays, superannuation, etc. An AceNet engineer will respond to your needs, as you need them, when you need them.
Platinum 24/7 On-Premises Support is designed to meet the all the requirements of your on-going IT management and support needs. We can be your complete IT department and fill the role of IT Manager, server administrator, desktop support specialist, strategic planning advisor and project manager. We accomplish this through our layered team approach, rather than relying on the skills of any one person; you will have a whole team of professionals to provide a wide array of skills and depth of experience, as well as a dedicated senior site supervisor and relationship manager.
The Platinum 24/7 Support Plan includes: