These are testimonials from some of our happy customers. Names have been withheld for privacy reasons.
"I am writing you to let you know how totally impressed I was...I was given the kind of tech support that I only wish all companies would give...the support staff at AceNet Solutions go way beyond what they should have been required to do."
-- Managing Director
Accounting Firm - Sydney
"Your technical support staff are AWESOME!! They got me up and running with minimum effort and an excellent understanding of my problems."
Legal Practice - Parramatta
Just to let you know about the service we have received from AceNet.
From my first contact with your company I have had nothing but great service. Everyone has been most courteous and helpful and understanding of our requirements.
Our appointment was booked and confirmed within minutes.
The technician, Tim, arrived right on time, was most pleasant and helpful. He did what he needed to do without any fuss and was flexible within our needs at the time. He was very helpful when I contacted him about another matter that was not related. The Office, Daniel, also has followed up with calls and emails about an ongoing difficulty from another area, unrelated to the work done by AceNet. This has all been of great comfort in what has been a very stressful office relocation. I would not hesitate to recommend this company to anyone. I now have renewed faith that 'Service' does still exist. Kind regards
-- Office Manager
Charity Organisation - NSW
"We don’t have that much IT expertise within our team, and so before working with AceNet Solutions we were really lucky that the systems had kept going up until then. However when we moved offices we really needed professional help and AceNet handled everything for us.
They ensured that all our PCs, Server, printers, network and cables were unplugged and moved safely to our new office. This was all done over the weekend so that we were up and running by the following Monday morning.
We continued to work with AceNet to help take our organisation forward in a professional way, they helped us to improve our office and email systems by implementing Microsoft Exchange which has helped us immensely in the way we are able to work as a team. Whenever we need help no matter how trivial it may seem, their engineers are so friendly and simply log into our computers remotely and take us through what needs to be done.
As a registered Charity we certainly don’t have the funds to waste on ineffective services, but the support provided by AceNet has proved really cost effective as it prevents us from wasting time struggling to try and sort out these problems ourselves, it’s been worth every penny."
-- Regional Manager
Import & Distribution Company - International
“We can see a concrete improvement in the way we are doing business thanks to AceNet Solutions' ongoing computer support. Information technology is a silent engine behind every company and you want to have the right provider on board. This is a business critical decision.”
Financial Services - Sydney
"We have been genuinely impressed by the services provided by AceNet. They turn up when they say they will and complete their work quickly and professionally, ensuring that the impact on business as usual is kept to the minimum. We would highly recommend them."
Dental Surgery - Sydney
"AceNet Solutions have now been providing us with support for 5 years. Having gained trust and confidence in their services, we decided they should carry out the IT tasks for our office relocation. This involved setting up the new infrastructure for a network capable of facilitating over 100 users, therefore multi servers, the cabling and installation and everything connected to our telecommunication requirements.
The work was carried out competently and professionally and at agreed times to minimise the disruption to the organisation. Everything was agreed and completed to our satisfaction and to this extent I would be pleased to recommend their team and services to any organisation or individual who wants assurance of IT services that result in a correct solution."
-- Managing Director
Advertising & Marketing – Crows Nest
"I think from the very first day of my contact with AceNet Solutions to today I have felt that everyone has strived to build a productive partnership with a transparent and responsive approach which puts our needs to the fore. I have never been left dangling on the end of a phone or felt to be "just another client". So several words sum it up. Personable. Responsive. Attentive."
-- Senior Manager
Government Department - NSW
"What I like about working with AceNet Solutions is that they not only know their technology, they know how to communicate with us. They listen to us and address our needs, goals, and concerns. I am confident in recommending AceNet where there is a need for solid knowledge of technology, excellent people and communications skills, and fiscal responsibility."
Manufacturing Firm - Hornsby