1300 466 400
        or Click here to contact us
Home / Support / On-Premises Support Plans

On-Premises Support Plans

If you prefer to locate your servers on your own premises then we can manage those servers for you as well as all user workstations and laptops, and your entire network through a combination of on site support and administration plus remote monitoring, support, and administration. This is the traditional model of I.T. support services. We have perfected our On-Premises Support solutions over many years.

On-Premises 24/7 Support Plan

Platinum 24/7

Does your organisation provide mission critical, round the clock, systems that absolutely must be running reliably at all times? Through our active monitoring and alerting systems we can ensure that your mission critical systems are always available to your staff and/or customers. We can also help you to build in levels of redundancy that ensure minimum to zero interruptions in the event of a failure of one component.

Platinum Support Plan

Platinum

This plan is ideal for organisations, with their own servers on site, who wish to cap and control I.T. support costs and take advantage of reduced hourly rates. This plan provides for professional proactive and reactive support services as well as actively managed services.

Example: 20-30 staff members with 2-4 servers on site. Users mainly require support during normal business hours.

Gold Support Plan

Gold

This plan is ideal for organisations, with their own servers on site, who wish to cap and control I.T. support costs and take advantage of reduced hourly rates. This plan provides for professional proactive and reactive support services as well as actively managed services.

Example: 5-10 staff members with 1-2 servers on site. Users mainly require support during normal business hours.

Silver Support Plan

Silver

This plan is ideal for organisations, with their own servers on site, who prefer a pay-as-you-go I.T. support service. This plan provides for professional reactive support services.

Example: 5-10 staff members with 1-2 servers on site. Users mainly require support during normal business hours.

Do you need a tailored support solution? Click here to contact us.


Home | Privacy Policy | Terms and Conditions | Site Map | Blog | Careers | Contact Us
Copyright © 2011-2014 AceNet Solutions Pty Ltd. All rights reserved.