If you prefer to locate your servers on your own premises then we can manage those servers for you as well as all user workstations and laptops, and your entire network through a combination of on site support and administration plus remote monitoring, support, and administration. This is the traditional model of I.T. support services. We have perfected our On-Premises Support solutions over many years.

Silver


This plan is ideal for organisations, with their own servers on site, who prefer a pay-as-you-go I.T. support service. This plan provides for professional reactive support services.

Example: 5-10 staff members with 1-2 servers on site. Users mainly require support during normal business hours.

» 4 Hours maximum response time
» No ongoing contract or costs
» Comprehensive support logging system and reporting

Our Silver Support Plan is our entry-level support package. It allows you to pre-pay for blocks of support time which are valid for 12 months, and when you call us, a technician will be onsite within 4 hours. There are no on-going contracts or hidden costs.

This plan is ideal for organisations, with their own servers on site, who prefer a pay-as-you-go I.T. support service. This plan provides for professional reactive support services. Example: 5-10 staff members with 1-2 servers on site. Users mainly require support during normal business hours.